WORK WITH THE STARWOOD EQUINE TEAM!

We are Currently Accepting Applications for

Veterinary Assistant/Technician - Peninsula Team

Email Cover Letter & Resume

Please specify which position you are submitting an application for. ​

Administrative Assistant Position

Our veterinary practice is growing, and we need another reliable, organized Office Assistant to help manage the day-to-day administrative aspects of running the business. The opening is for our East Bay location, but we are open to a remote/work-from-home position for the right candidate. 

In the office, the employee will develop an open line of communication with clients, veterinarians, veterinary technicians/assistants, and vendors. Employees are occasionally placed in mentally and emotionally demanding situations that require empathy, moral fortitude, and the ability to remain calm. Employees are expected to accurately maintain patient records, billing, and follow-up care. Employees are required to be able to communicate effectively with clients and health care providers to schedule appointments, order supplies, and troubleshoot equipment. Employees are well-rounded across all roles to ensure the business runs smoothly in the absence of a staff member.
​
Physical Abilities of All Employees:

• Hearing and speaking to exchange information
• Vision sufficient to read various materials
• Dexterity of hands and fingers to perform the tasks required of the position
• Regularly stand, walk, and sit for extended periods
• Bending at waist, kneeling, or crouching
• Reaching overhead, above the shoulders, and horizontally
• Lifting and carrying objects up to 50 lbs

Essential Functions the employee must be able to perform:

• Exchange accurate information with veterinarians, veterinary technicians/assistants, and clients
• Frequently answer client inquiries regarding scheduling appointments, medication dosage, and billing, etc
• Problem solves and practice time management to promote productivity when problems arise
• Maintain cleanliness of the office, work vehicles, and equipment
• Complete individual projects in a timely fashion
• Answer emails and voicemail in a timely fashion
• Maintain contact with the field team throughout the day
• Prepare all required supplies for the next day’s appointments 
• Multitask and, at times, work in a quick-paced environment
• Take initiative on tasks and projects to ensure there are no further actions necessary in order to complete a task 
• Relay messages from clients/outside veterinarians to Starwood veterinarians in a timely manner
• Ask questions/ask for help when necessary
• Able to withstand high-pressure client communications 

Education Requirements:

• ​​High school diploma
• Horse experience
• Comfortable working in a mobile setting
• Horse Experience/Equine medicine experience a plus
• Previous administrative experience
  
  

Skill Requirements:

• Excel
• Word
• Cloud-Based Record Systems
  ​
  

Additional Requirements:

• Reliable transportation to the office
• Professional attire in case of client interaction 
• In case of work-from-home position: reliable internet and cellular phone signal

The role starts at $25 per hour, with potential for a higher rate depending on experience and qualifications

Email Cover Letter & Resume

---

Veterinary Assistant/Technician Position

In the field, employees will assist the veterinarian with procedures as needed and assist with daily maintenance of vehicle inventory. Employees are expected to maintain a professional communication style with both clients and veterinarians while at appointments. Field assistants must be capable of a large amount of physical activity as they will be physically active during examinations and when moving diagnostic equipment. 

Essential Functions the employee must be able to:

• Frequently crouch in order to take radiographs, scrub wounds, and prepare for sterile procedures.
• Assist doctors in maintaining supply stock on all vehicles. 
• Remain in a stationary position 50% of the time during the drive between appointments, writing medical records, emailing clients, etc.
• Work in all weather conditions.
• Lunge a horse at the walk, trot, and canter. 
• Frequently move up to 50lbs by moving diagnostic equipment (radiograph machine, gastroscopy unit, etc.) and manipulating horses (sedated horse head, legs, etc.)​
• Confirm all necessary equipment and supplies for the day are packed on the truck. 

• Provide service by maintaining superior cleanliness throughout the appointment and clean the work area prior to leaving a barn. 
• Ensure all equipment is returned to the vehicle before leaving each appointment. 
• Keep doctors on task and focused.
• Maintain a positive attitude. 
• Maintain communication with office and other staff members throughout the day.
• Keep detailed notes for future appointments, callbacks, and projects.
• Assist with office work as needed.
• Update status of appointments in EzyVet, so the office is up to date in case of emergencies. 

*Registered Veterinary Employees are legally allowed to perform services individually under veterinary supervision. 
** Registered Veterinary Assistants are legally allowed to perform services under direct veterinary supervision. ​

Education requirements: RVT license (desired but not required), high school diploma, horse experience
Job Training: Please note that training will be conducted on-site with our Woodside team. 

Email Cover Letter & Resume